Support

If you have a technical problem using ChordPulse or this site, please send your message to the following address:

support@chordpulse.com

If you have a question regarding your order or you would like to contact us with a sales or any non-technical question, please write to:

contact@chordpulse.com

Also, you may refer to the Customer Care Center FAQ here or contact the multi-language support team at Share-it! Digital River GmbH, our e-commerce partner here.


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Behind the scenes.


Help

Find answers in ChordPulse Help.

Troubleshooting - No sound:

Please check the volume and mute controls in your Windows mixer, corresponding to 'SW Synth' or 'ChordPulse', depending on your operating system.

If there is still no sound, select 'More...' from the ChordPulse Options menu. Select 'Microsoft GS Wavetable SW Synth', available on all XP/Vista/7 computers as the midi output device, or choose another working midi device you may have installed.